Home Trip.com: Book Flights, Hotels

Trip.com: Book Flights, Hotels

Name: Trip.com: Book Flights, Hotels
Rating: 4.6 (2712 reviews)
Author: Trip.com

4.6

V7.90.2

10M+ Installs

Travel & Local

Review By APK-Free

Growth Points

User Experience Enhancement

Growth stems from understanding user needs. Focusing on intuitive design and personalized recommendations can improve user satisfaction.

Improved Booking Process
Personalized Recommendations

Occasional Glitches
Limited Offline Functionality

Knowledge Seeds

Understanding Travel Trends

The app has an opportunity to leverage data to educate users about emerging travel trends and destinations, fostering informed decision-making. This knowledge nurturing will lead to increased user engagement.

Trend Identification
Destination Spotlights
Informative Articles

Understanding Paths

Navigation and Information Architecture

Enhance navigation for smoother user experience. Understanding development in UI/UX helps users find essential travel information quickly, fostering a sense of control and confidence.

Aspect	Current State	Future Improvement
Navigation Speed	Moderate	Optimize Load Times
Information Clarity	Adequate	Improve Content Organization

Learning Blooms

Price Prediction Feature

Cultivating a price prediction tool enhances user empowerment. Learning cultivation through data analytics helps users make informed booking decisions, reducing travel anxiety.

Wisdom Fruits

Overall Travel Value

Harvesting wisdom from travel experiences. Creating a seamless, informative, and reliable app fosters trust and loyalty. Ultimately, the app should empower users to explore the world with confidence. The wisdom harvest includes satisfied users and sustainable travel practices.

Description

Trip.com is a comprehensive travel platform that offers a range of services to help you plan your next trip. With over 1.2 million hotels, resorts, and apartments to choose from, you can easily find the perfect accommodation to suit your needs. The app also allows you to book flights to over 5,000 cities worldwide, with no booking fees. You can filter your search by price, flight duration, travel time, airline, or number of stops, making it easy to find the perfect flight. In addition, you can book trains for various countries, including the United Kingdom, Germany, Italy, Spain, France, Switzerland, and South Korea. The app has several new features that make it even more convenient to use. You can now discover low-priced flights by map, which allows you to browse the map and find great deals for places around the world. You can also track your flight status in real-time and get the latest updates instantly. Additionally, you can customize your flight with add-ons, such as insurance coverage for flight delays and last-minute cancellations. The app also features a COVID-19 travel map, which provides global travel advice and keeps you informed about the latest entry restrictions. Trip.com offers excellent customer support, which you can access anytime, anywhere with the app. You can easily make an in-app call or send a quick message to reach out to customer support. The global call center is also available 24/7 and is known for its rapid response time. Download the Trip.com app now to experience the seamless booking process and award-winning customer support. In addition to flights and hotels, the app also allows you to rent cars at thousands of destinations worldwide. You can book tours and tickets to see the best of your destination, from a trip to the Great Wall to a one-day Dubai stopover. The app also offers airport transfers, with free cancellation available up to 24 hours before your scheduled pick-up time. Trip.com is your personal trip advisor, with a global community of travelers who share Trip Moments and provide exciting travel lists and gourmet recommendations.

All Versions

V7.90.2

Updated: 11/30/2023

174.01 MB

V7.87.2

Updated: 10/19/2023

170.39 MB

V7.87.0

Updated: 10/12/2023

170.17 MB

V7.80.2

Updated: 7/6/2023

166.38 MB

V7.80.0

Updated: 6/29/2023

164.91 MB

V7.79.0

Updated: 6/15/2023

165.27 MB

V7.78.1

Updated: 6/2/2023

164.24 MB

V7.77.2

Updated: 5/25/2023

155.62 MB

V7.65.2

Updated: 11/22/2022

158.98 MB

V7.51.0

Updated: 4/3/2022

133.3 MB

V7.50.1

Updated: 3/28/2022

129.2 MB

V7.50.0

Updated: 3/23/2022

129.0 MB

V7.49.2

Updated: 3/12/2022

128.6 MB

4.6

2712 + Reviews

83%

Summary Of User Reviews

AI Review

Comprehensive App Review

Trip.com: Book Flights, Hotels Review Analysis

Trip.com, while facing some initial challenges with booking accuracy and customer service response times, has shown remarkable growth and improvement. The app provides a comprehensive platform for booking flights, hotels, and transportation, and is constantly evolving to better meet user needs. While some users report occasional issues, the company's active efforts in addressing feedback and consistently improving features highlight their commitment to a positive user experience.

Standout Features

Competitive Pricing: Trip.com consistently offers significantly lower prices than competitors for flights and hotels, as evidenced by numerous user testimonials highlighting savings of $200 or more on flights and significant discounts on hotels. While some users report occasional price discrepancies, the overwhelmingly positive feedback regarding cost-effectiveness remains a significant advantage.
Comprehensive Booking Platform: The app's all-in-one approach allows users to book flights, hotels, and even transportation in a single platform, streamlining travel planning. Positive reviews frequently mention the convenience and time savings this feature provides, overcoming challenges associated with managing multiple bookings across different platforms.
Improving Customer Service: Trip.com demonstrates a commitment to improving customer service, proactively addressing user concerns and implementing solutions. Many reviews praise the helpfulness and responsiveness of customer support agents, particularly in resolving issues related to cancellations and refunds. Though some users report delays, the increasing number of positive service testimonials indicate ongoing progress.
User-Friendly Interface: The app's intuitive interface contributes to a positive user experience, simplifying navigation and booking processes. While some users suggest minor improvements to organization and clarity, the overall positive feedback suggests the app is generally easy to use and navigate, making it accessible to a wide range of users.

Trip.com showcases a strong commitment to user satisfaction and continuous improvement. While addressing lingering challenges, the app's compelling features, particularly its competitive pricing and user-friendly design, are driving positive growth and user adoption. With ongoing improvements in customer service and feature enhancements, Trip.com is well-positioned for continued success and expansion.

3/1/2025

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Source of User Reviews: https://play.google.com/store/apps/details?id=ctrip.english&hl=en

Additional Info

Category Travel & Local

Version V7.90.2

Tags flights , destinations , resorts

Rating 4.6

Reviews 2712+

Installs 10M+ Downloads

Developer Trip.com

Content Rating Everyone