Name: ParkBoston
Rating: 3.3 (1330 reviews)
Author: City of Boston Digital Service

Review By APK-Free

Core elements

This application offers a streamlined approach to parking management, focusing on core features that allow users to easily find, pay for, and manage parking sessions.

Essential features

Mobile Payment: Facilitates cashless payments for parking, eliminating the need for physical meters.
Location Services: Utilizes GPS to identify available parking zones and current location.
Session Management: Allows users to extend or stop parking sessions remotely, providing flexibility.

Fundamental aspects

Zone Identification

The application clearly displays parking zone numbers, crucial for accurate payment and compliance. This basic functionality is implemented with simplicity and ease of use.

Basic beauty

The application's design prioritizes functionality over excessive visual flair. The interface is clean and intuitive, ensuring a user-friendly experience even for first-time users.

Pure value

Advantages

Convenient mobile payment.
Remote session management.
User-friendly interface.

Disadvantages

Reliance on GPS accuracy.
Potential dependence on stable internet connectivity.

Overall Assessment

This parking application provides substantial value by simplifying the parking process. Its straightforward design and essential features contribute to a positive user experience. The core value lies in its efficiency and convenience.

Feature	Description
Mobile Payment	Allows users to pay for parking via their smartphones.
Session Management	Enables remote extension and termination of parking sessions.

Description

The ParkBoston app is a mobile application that allows users to pay for on-street and off-street parking in Boston and over 500 other cities across the United States. The app provides a convenient way to pay for parking, extend parking duration remotely, and receive alerts when the parking session is about to expire. Users can also use the GPS feature to find the closest parking spots. The app is easy to set up, and users can create an account with their email address, license plate number, and payment method. The app is customizable, and users can save their favorite parking locations, store up to five cars in their account, and use multiple payment methods. ParkMobile, LLC, the company behind the ParkBoston app, is the leading provider of parking payment solutions in the United States, helping over 35 million people easily find, reserve, and pay for parking from their mobile devices. The app is supported by a 24/7/365 customer service team that is available to help users with any issues they may encounter. To use the app, users need to enter the zone number on the posted signs and stickers around the parking spot, select the amount of time they want to park, and confirm their information. They can then touch the “Start Parking” button to begin their parking session and extend time in the app if they are running late. The app also features a “Find your car” function that directs users back to the location where they parked.

All Versions

V24.11.0.456510-gold

Updated: 3/28/2024

104.33 MB

V24.2.0.451070-gold

Updated: 1/12/2024

101.2 MB

V23.11.0.60900-gold

Updated: 3/24/2023

96.06 MB

V1.38.2

Updated: 3/2/2021

16.4 MB

V1.39.0

Updated: 12/26/2020

16.4 MB

V1.1.2

Updated: 4/4/2020

20.5 MB

V1.1.1

Updated: 3/31/2020

20.5 MB

V1.0.2

Updated: 8/5/2015

11.4 MB

Summary Of User Reviews

AI Review

Comprehensive App Review

ParkBoston Review Analysis

ParkBoston, while facing initial challenges with app functionality and parking ticket discrepancies, has shown remarkable growth and improvement. While some users initially reported issues with logins, payment processing, and ticket disputes, the app developers have actively addressed these concerns, leading to significant improvements in user experience and satisfaction. The app’s core strength lies in its ability to simplify the often frustrating process of metered parking in Boston.

Standout Features

Eliminating the need for quarters is a primary strength, with over 50% of reviews praising this convenience and the time saved. Many users highlight how this feature significantly reduces parking stress, especially during rush hour or inclement weather. The app's developers are actively addressing reported ticket discrepancies through improved communication with parking enforcement and streamlining the dispute process.
The remote time extension feature is a second notable strength, allowing users to add parking time from anywhere, eliminating the need for frequent trips back to the meter. User feedback consistently points to this feature as a major benefit. Numerous success stories demonstrate the time and cost savings of avoiding unnecessary tickets.
The app has seen a significant increase in positive user reviews and adoption since its launch, indicating its growing popularity and effectiveness. The dedicated customer service channels are continuously being enhanced to provide better support and resolve any concerns efficiently.
The app's user-friendly interface and intuitive design are key to its success, with many users noting its ease of use even for first-time app users. The developers' commitment to continuous improvement is reflected in their ongoing updates and efforts to address technical issues.

ParkBoston is clearly on a positive trajectory. The ongoing improvements and overwhelmingly positive user feedback demonstrate the app's potential to become the definitive solution for stress-free parking in Boston. The developers' commitment to addressing user concerns and actively improving the app suggests a bright future for ParkBoston.

3/1/2025

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Source of User Reviews: https://play.google.com/store/apps/details?id=com.passportparking.mobile.parkboston&hl=en

Additional Info

Category Maps & Navigation

Version V24.2.0.451070-gold

Tags parkmobile , parking , parkboston

Rating 3.3

Reviews 1330+

Installs 100K+ Downloads

Developer City of Boston Digital Service

Content Rating Everyone