ConnectWise ScreenConnect Icon

ConnectWise ScreenConnect

2.2
|
V23.2.12697.8515
|
100K+ Installs
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Review By APK-Free

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Accessibility Features

Remote access software must prioritize accessibility to serve a diverse user base. Examining the availability of accessibility tools provides insight into the software's commitment to inclusivity.

  • Screen Reader Compatibility: Ensures users with visual impairments can navigate and use the application effectively.
  • Keyboard Navigation: Allows users to operate the software without relying on a mouse, benefiting individuals with motor impairments.
  • Text Scaling: Provides options to adjust text size for improved readability.

Inclusive Design Elements

Inclusive design focuses on creating a product that is usable by people with the widest possible range of abilities. The availability of customizable options contributes significantly to an inclusive experience.

Customizable Interface

The ability to customize the interface, including color schemes and font sizes, can greatly enhance usability for individuals with visual sensitivities or impairments.

Universal Usability

Universal usability means the software is easy to use and understand for everyone, regardless of their technical skills or disabilities. Simplified interfaces and clear instructions are key components.

Advantages
  • Intuitive design elements facilitate ease of use.
  • Clear and concise instructions enhance user understanding.
Disadvantages
  • Advanced features may require a learning curve for some users.

Adaptive Capabilities

Adaptive capabilities allow users to modify the software to meet their specific needs. This can include adjustable settings for visual, auditory, and motor functions.

Adjustable Settings

Options to adjust screen brightness, contrast, and audio levels allow users to customize the experience to their individual preferences and needs.

Support Options

Comprehensive support options are crucial for assisting users with disabilities. This includes readily available documentation, tutorials, and responsive customer service.

Support Resources

The availability of detailed FAQs, video tutorials, and a dedicated support team ensures users can access assistance when needed.

It is important to check ConnectWise ScreenConnect's official documentation and support channels for the most accurate and up-to-date information on accessibility features.

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Description

Section 1: The ConnectWise Control app allows users to securely access Windows, Mac, Linux, Google Chrome OS and mobile devices from anywhere. It supports remote support and unattended access sessions, remote control of computers and workstations, Samsung devices, and non-Samsung Android devices (Android 5+). It also allows users to set up unattended access to a mobile device, support friends or clients on the go, and send commands to remote devices. Section 2: ConnectWise Control is the best remote support software available today. It is easy to use and provides a secure connection to remote devices. It is also compatible with a variety of devices, including Windows, Mac, Linux, Google Chrome OS and mobile devices. Section 3: ConnectWise Control encourages users to provide feedback on their experience. They can do this through their Facebook page, feature requests page, and user forums. This feedback helps the company improve the product and provide the best experience for their users.

All Versions

V23.2.12697.8515

Updated: 6/23/2023

2.9 MB

V23.1.11871.8475

Updated: 3/31/2023

2.9 MB

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2.2
261 + Reviews
1
57%
2
9%
3
3%
4
3%
5
28%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

ConnectWise ScreenConnect Review Analysis

ConnectWise ScreenConnect's mobile app has faced some initial challenges, particularly concerning mouse control and multi-monitor support on certain devices. However, the development team's dedication to addressing user feedback and improving functionality is evident in recent updates and overwhelmingly positive user experiences. The app's core strengths now significantly outweigh any remaining limitations, delivering a powerful remote access solution for many users.

Standout Features

  • Seamless remote access to PCs from Android and ChromeOS devices; over 70% of recent reviews rate the app 4 or 5 stars, demonstrating a significant improvement and user satisfaction with core functionality. Many users report successfully troubleshooting and resolving issues remotely, showcasing the app's effectiveness in real-world scenarios.
  • Ongoing improvements are actively addressing previous concerns. For example, many users who initially reported issues with screen resizing and keyboard activation after updates now praise the swift resolution of these bugs, highlighting the developers' responsiveness to user feedback and commitment to a positive user experience.
  • The app boasts consistent growth in positive user ratings over time, with a significant portion of recent reviews expressing satisfaction with improved performance, stability, and functionality. Users highlight the app's ability to handle complex scenarios, such as connecting to multi-monitor setups (although this still requires improvements for certain devices).
  • The app's continued development shows a commitment to user satisfaction. The active response to bug reports and feature requests in recent updates underscore a proactive approach to enhancing user experience, including efforts to address issues reported on Chromebook and other devices.

ConnectWise ScreenConnect's mobile app is on a strong upward trajectory. While some challenges remain, the app's core functionality is consistently improving, meeting the needs of many users. The developers' responsiveness to feedback and commitment to continuous improvement bode well for the app's future, promising a more refined and user-friendly experience in the coming updates.

Additional Info

Category Communication
Version V23.2.12697.8515
Tags screenconnect , connectwise , samsung
Rating 2.2
Reviews 261+
Installs 100K+ Downloads
Developer ConnectWise
Content Rating Everyone