Bolt: Request a Ride Icon

Bolt: Request a Ride

4.8
|
VCA.107.0
|
100M+ Installs
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Review By APK-Free

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Joyful Navigation Experience

This ride-hailing app offers a surprisingly pleasant experience, focusing on simplicity and efficiency to minimize stress and maximize convenience for riders.

Happiness Features in Ride Booking

Effortless Booking Process

The app's intuitive interface makes booking a ride a breeze. Location detection is quick and accurate, minimizing the effort needed to specify pickup points. The clear display of available vehicles and estimated arrival times contributes to a smooth and reassuring booking experience.

Transparent Pricing

Knowing the fare upfront eliminates uncertainty and potential anxiety. This transparency allows riders to make informed decisions and contributes to a feeling of control and satisfaction. No hidden surprises!

Delight Points During the Ride

Live Tracking & Communication
  • Real-time tracking provides peace of mind, allowing riders to monitor their driver's progress and estimated arrival time.
  • In-app communication features enable seamless coordination with drivers, resolving any issues or clarifying instructions without the need for external messaging apps.
Dependence on Connectivity
  • While generally reliable, the app's reliance on a stable internet connection can be a source of frustration in areas with poor network coverage.

Satisfaction Aspects of Payment & Support

Multiple Payment Options

The availability of various payment methods, including credit cards, digital wallets, and in some regions, cash, caters to diverse user preferences and ensures a convenient checkout experience. This flexibility adds to the overall satisfaction of using the service.

Responsive Customer Support

Access to customer support, whether through in-app help centers or direct contact options, provides reassurance and assists users in resolving any issues that may arise. A prompt and helpful response from customer service can significantly enhance the overall user experience and foster loyalty.

Pleasure Moments with Ride Customization

Vehicle Choice

Selecting a vehicle type that fits your needs (economy, comfort, etc.) enhances the feeling of control and personalization.

Ride Preferences

Setting preferences like music volume or preferred route (if available) contributes to a tailored and enjoyable experience.

Overall, the application delivers a positive and reliable ride-hailing experience by prioritizing ease of use, transparency, and customer satisfaction.

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Description

Bolt is a ride-hailing service that offers a convenient and cost-effective way to travel. With the Bolt app, users can easily order a ride from their smartphones, ensuring a comfortable journey to their desired destination. The service prides itself on providing fast arrival times, available 24/7, which means that no matter the time of day or night, riders can count on Bolt to get them where they need to go. One of the standout features of the app is the ability to see the price of the ride before confirming the order, allowing users to make informed decisions about their transportation costs. Payment is also made simple, as riders can use various methods, including credit and debit cards or Apple Pay, directly within the app, streamlining the entire process from request to payment. The process of requesting a ride with Bolt is straightforward and user-friendly. To begin, users simply open the app and set their destination, which prompts the system to find a nearby driver. Once a driver is assigned, riders can track their driver's location in real-time on a map, providing peace of mind as they wait for their ride. After enjoying the trip, users have the option to leave a rating for their driver, which helps maintain high service standards within the platform. Additionally, the app includes features designed to enhance rider safety and comfort. For instance, the Emergency Assist feature allows users to discreetly alert emergency services if they feel unsafe, while the audio trip recording function enables riders to document their journey if they experience discomfort. Furthermore, when making calls through the app, riders' phone numbers remain private, ensuring their personal information is protected. Bolt is committed to promoting sustainable urban transport solutions, which is reflected in its efforts to expand its fleet of electric and hybrid vehicles. This initiative is part of a broader mission to create cities that prioritize people over cars, making transportation more accessible and environmentally friendly. The company operates in over 50 countries and more than 600 cities worldwide, making it a global player in the ride-hailing market. In addition to car rides, Bolt also offers scooter and bike rentals, providing users with a variety of transportation options tailored to their needs. For those interested in becoming part of the Bolt community, the company offers opportunities for drivers to earn money through the Bolt Driver app. With a focus on reliability, affordability, and safety, Bolt continues to enhance the way people navigate their cities, making it a preferred choice for many riders around the globe. Bolt is a rapidly growing transportation platform that offers a variety of services, including ride-hailing, electric scooter rentals, and food delivery. Founded in 2013 in Estonia, the company has expanded its operations to numerous countries across Europe, Africa, and beyond. Bolt's mission is to provide affordable and convenient transportation options while promoting sustainability through the use of electric vehicles and scooters. The platform is designed to be user-friendly, allowing customers to easily book rides or rent scooters through its mobile application. The company has gained popularity due to its competitive pricing, which often undercuts traditional taxi services and other ride-hailing competitors. This pricing strategy, combined with a commitment to customer service, has helped Bolt establish a strong presence in the transportation market. In addition to its core ride-hailing service, Bolt has diversified its offerings to include food delivery through Bolt Food, which allows users to order meals from local restaurants. This service has become increasingly important, especially during the COVID-19 pandemic, as more people turned to delivery options for convenience and safety. Bolt Food operates in several cities, providing a platform for restaurants to reach a wider audience while offering customers a variety of dining options. The integration of food delivery into Bolt's services reflects the company's adaptability and commitment to meeting the evolving needs of its users. Furthermore, Bolt has also introduced electric scooters in various urban areas, promoting eco-friendly transportation alternatives. These scooters are available for rent through the same app, making it easy for users to switch between different modes of transport depending on their needs. Bolt's growth has not been without challenges, as it faces stiff competition from other ride-hailing services like Uber and Lyft, as well as local taxi companies. To differentiate itself, Bolt focuses on providing a superior user experience, which includes features such as in-app safety measures, transparent pricing, and a loyalty program that rewards frequent users. The company also emphasizes its commitment to sustainability, aiming to reduce carbon emissions by promoting electric vehicles and scooters. As urban areas continue to grapple with traffic congestion and pollution, Bolt's approach to transportation aligns with the growing demand for greener alternatives. The company's ongoing expansion into new markets and its innovative service offerings position it well for future growth, as it seeks to become a leader in the global transportation landscape.

All Versions

VCA.146.0

Updated: 1/17/2025

39.7 MB

VCA.107.0

Updated: 3/8/2024

56.72 MB

VCA.106.0

Updated: 3/1/2024

57.76 MB

VCA.99.0

Updated: 1/12/2024

56.99 MB

VCA.95.0

Updated: 12/1/2023

56.58 MB

VCA.89.0

Updated: 10/13/2023

55.83 MB

VCA.85.0

Updated: 9/15/2023

55.4 MB

VCA.81.0

Updated: 8/21/2023

64.29 MB

VCA.80.0

Updated: 8/11/2023

65.85 MB

VCA.78.0

Updated: 7/27/2023

65.61 MB

VCA.77.0

Updated: 7/21/2023

65.51 MB

VCA.75.0

Updated: 7/10/2023

65.32 MB

VCA.73.0

Updated: 6/22/2023

55.46 MB

VCA.72.2

Updated: 6/15/2023

55.29 MB

VCA.71.0

Updated: 6/1/2023

52.38 MB

VCA.69.1

Updated: 5/23/2023

51.52 MB

VCA.56.1

Updated: 12/19/2022

62.25 MB

VCA.54.0

Updated: 11/28/2022

61.85 MB

VCA.37.2

Updated: 3/30/2022

53.7 MB

VCA.36.3

Updated: 3/28/2022

53.6 MB

VCA.34.0

Updated: 3/9/2022

45.8 MB

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4.8
6381 + Reviews
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2%
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1%
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2%
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6%
5
89%

Summary Of User Reviews

A

AI Review

Comprehensive App Review

Bolt: Request a Ride Review Analysis

Bolt's journey hasn't been without its bumps. Some users report occasional driver cancellations and inconsistencies in estimated arrival times. However, Bolt is actively addressing these challenges, demonstrating a commitment to continuous improvement and a strong focus on user satisfaction. The app's overall performance is impressive, and positive user experiences significantly outweigh the negative.

Standout Features

  • Competitive Pricing: Bolt consistently offers fares significantly lower than competitors in many locations, a key driver of its popularity and reflected in numerous positive reviews. This affordability is a major advantage, overcoming a common challenge faced by ride-hailing users.
  • User-Friendly Interface: The app's intuitive design receives high praise. Users consistently highlight its ease of use, even for first-time users, with many praising the straightforward booking process and accurate driver tracking. Recent improvements to the in-app communication system have been met with positive feedback, addressing earlier concerns about unclear phone calls.
  • Rapid Growth and Expansion: Bolt's user base is growing steadily, indicating strong user adoption and satisfaction. The app is constantly expanding its service area, making it increasingly accessible worldwide. This impressive growth trajectory highlights the app's success in meeting user needs on a global scale.
  • Responsive Customer Support: While some users mention initial delays in customer support, many highlight the positive resolution of their issues after contacting support, demonstrating a commitment to user satisfaction. The implementation of AI-powered chat support has significantly improved response times, addressing past complaints about slow service.

Bolt's dedication to improving its services and addressing user feedback is commendable. While some challenges persist, the app's strengths in affordability, ease of use, global reach, and increasingly responsive customer support position it for continued success. With ongoing development, Bolt shows great potential for becoming an even more dominant player in the ride-hailing market.

Additional Info

Category Maps & Navigation
Version VCA.107.0
Tags bolt , ride , rides
Rating 4.8
Reviews 6381+
Installs 100M+ Downloads
Developer Bolt Technology
Content Rating Everyone